Questions & Answers

This page provides help with the most common questions about CGI, our studio and the process in general. Just click on the section and find the answer. Also, we added a base 3D rendering and modeling glossary to give you a hand in deciding what services to choose for your project. Feel free to have a chat with a client manager or send an email if you have any more questions left.

Frequently asked questions and answers

What do I need to start a project?
Just click on the Book a Free Consultation button to schedule a call with our client manager. During the consultation, the manager will explain our workflow and tell you what files we need for a project brief. Then, the manager will quote your project and agree with you on the price and time frame. After that, we can start our first project together. It can be pre-paid or paid with a 50-50 system — before and after results. This option is available for projects costing more than 2k USD.
How much does it cost?
The cost depends on your project requirements. For our pricing policy, you can consult our price list. To learn the exact cost for your project, please request a quote in the form below. You will get the price within 1 day only.
How do you guarantee the quality?
We use a thorough double quality control system. It consists of two levels — first, project managers check results according to our AI Rendering Analysis (AIRA). Next, mentors evaluate the work once again for compliance with aesthetic quality standards of the studio.
What files do I need to send in order to start a project?
Generally, you can send us any kind of files, either hand sketches or even a video briefing. The most basic references are drawings, architectural or design sketches, and mood boards. If you have the exact idea for a project, you can send us everything you have.

Ideally, we prefer to work with the following formats of files:
- for plans and drawings – CAD format, pdf or any other vector format;
- for ready 3D models – stl, 3ds, max, obj.

What do you mean by “On-time or for free”?
On-Time guarantee means that if you do not get your 3D renders on time, we return the full payment. You still get the CG images. To have access to the On-Time Guarantee program, you need to follow 3 conditions: make 100% payment before the project, communicate with your 3D rendering team once a day, and leave all comments, revisions and adjustments within 12 hours before the deadline at the latest.
Is my data safe with you?
- We guarantee that any information about your company and projects will not become public according to our Privacy Policy, which includes NDA;
- We offer standard and extended copyrights for the visual materials you get as a result;
- We take payments via transparent international systems.
How complicated is the process?
Thanks to our user-friendly CRM system, all you need is to start your project, send a brief, and keep contact during the process. On the CRM platform, you can get regular updates on progress, intermediate results, make revisions, and approve the final outcome.
How will I communicate with a team throughout the process?
Our clients communicate with managers and project teams all the time through our online CRM platform available for all OS. You can ask questions, leave comments, and check on the progress at any time.
How many projects can you do at the same time?
As many as you need! The sky's the limit. We always have teams to take up the project of any scale, and they can work on your tasks simultaneously.
Who owns the resulting 3D renderings?
All the 3D content that we make within your projects belongs solely and exclusively to you.
Where can I use the 3D renderings you create for me?
It’s completely up to you. You can use your 3D rendering for presentations, marketing campaigns, or any other purposes you might have.
Are corrections really free?
Yes, corrections to your project are free.

By corrections, we mean changes that are less than 60% of the project workload. If the changes you want to make exceeds this limit, then we consider it a new project.

Can I pay after I get the results?
No, but you can pay half of the project's estimated cost upfront and pay the rest after you have approved the results with a watermark.
Where is your company located?
The HQ office of ArchiCGI is located in Scotland, United Kingdom. However, you don’t need to go to our office to start working with us as we mainly operate as an outsource studio. All you need is to message on the chat or fill the form on our website.
What is your turnaround time?
The standard turnaround time for an architectural rendering project is 1 week and for an interior design rendering project is 48-64 hours. The exact TAT, however, depends on many factors – the number of views, complexity, details, etc. To learn how much time your project will take exactly, please contact us through the website and send a brief. Our team of specialists will take into account all the requirements and give you TAT information.
What are your working hours?
Our online support works from 10 am to 9 pm EET, UTC+2h. You can call your manager during these hours or leave a message in your project group chat at any time.
Can I get a discount?
Yes. You can ask your client manager for a discount if your monthly amount of payments is more than 5k USD. We are always open to discussing long-term partnership opportunities.
Can we become business partners?
Please do not hesitate to contact our manager with any questions you might have about a friendly partnership or apply to be our affiliate.
I already have in-house specialists. Why do I need outsource services?
- We are always there to take on an urgent project when your in-house specialists are overloaded, on sick leave, or on vacation;
- We take up large-scale projects and deliver results quickly, as ArchiCGI has more than 500 skilled 3D artists and managers;
- With us, you save on paid holidays and sick leaves, corporate training, equipment, and you don't need to think of how to keep us busy when there are no projects;
- Our workflow is easy – project managers take care of all the intricacies and connections between teams, so all you need to do is to wait for the final results.
What if I have an urgent project?
Our studio of over 500 CG artists can always take on an urgent project by adjusting the workflow, limiting the revision rounds, working overtime and on weekends. But you need to consider the rendering time and let us know at least 12h before the deadline.
Can I get an invoice?
Sure. Our managers create an invoice for every payment associated with our services. You can find all your invoices in our Archivizer CRM and download them in the .pdf format if necessary.
Do I need a subscription to use your services?
No subscription is required to access ArchiCGI’s services and Archivizer CRM. You only pay for the 3D visuals we create for you.

Terms and concepts

360° virtual tour
A collection of 360-degree panoramic rotating images, composed together to form a full, 360° view of a location.
3D modeling
The process of creation of a representation of an object in three dimensions using 3D modeling software. The resulting product is called a 3D model.
3D rendering
The process of generation of a photorealistic or non-photorealistic image with 3D models using 3D rendering software. The resulting product is called a 3D render.
AI Rendering Analysis (AIRA)
AIRA (Artificial Intelligence Render Analysis) is an AI-based tool developed by our specialists for the most accurate and effective checking of our renders’ quality. It allows for automated analysis of 3D models' geometry, textures, lighting, composition, etc. and fast detecting of any major flaws.
Ultra HD 4k
Ultra HD 4K images stand for ultra high definition images. We give you a high 3840 × 2160 pixels quality image that will perfectly fit a wide-screen HDTV (16:9) for full-screen viewing and impressive presentation of your project.
Virtual staging
A type of home staging (also called digital staging) in which interior and exterior designs are created in 3D rendering software, virtual staging apps, or graphics editors.
VR or virtual reality
An artificial environment providing an interactive immersive experience through the simulation of sensory events, such as sight and sound. Objects are recreated digitally and placed in a virtual environment for the user to experience them like in real life — interact with them, see their features and benefits, change options, etc.
Aerial 3D rendering
Aerial rendering shows an entire building or architectural ensemble as well as its surroundings from high above. 3D images like that allow one to experience how the building will fit into its neighborhood, see the infrastructure, and fully appreciate architectural features that can only be seen from above — such as rooftop gardens and pools.
3D floor plan
3D floor plans are photorealistic renders showing a level of a building in section view from above. This type of CGI is ideal for demonstrating the layout and the interconnection of spaces.
VR tour
A simulation of an existing location, usually composed of a sequence of videos or still images. It may also use other multimedia elements such as sound effects, music, narration, and text. The main difference from a 360° view tour is that a user needs VR glasses or other VR equipment to enter and interact with all objects inside virtual reality.
AR or augmented reality
The interactive 3D technology that allows presenting an architectural object by overlaying its virtual 3D representation on top of the natural environment.
3D animation
The process of generating three-dimensional videos in a digital environment. To create a 3D animation, 3D artists carefully manipulate 3D objects within 3D software for exporting sequences of still images. These CG pictures are then used together to create the illusion of movement in a 3D animation.
Draft visualization
With draft visualization, we can show you how a project looks before the final rendering. The quality of lighting, reflections, glossiness, and object materials in drafts are strongly reduced to save time and computer resources. Draft visualizations allow you to check the whole composition and every small detail of the project to make necessary corrections before the final rendering.
Floor plan
A drawing to scale, showing a view from above, of the relationships between rooms, spaces, traffic patterns, and other physical features at one level of a structure.
An unobstructed and wide view of an extensive area in all directions. It can be an extended pictorial representation or a cyclorama of a landscape or other scene.
Compositing a photo into a CGI scene or retouching a 3D render to achieve maximum realism. It usually consists of adding visual effects and contextual elements such as cars and people.
Dollhouse 3D rendering
Dollhouse rendering provides a cutaway view of a building, similar to a real dollhouse. It shows the interior layout of the building, helping to understand the spatial relationships between rooms and showing surroundings at the same time if needed.
A cinemagraph is a hybrid 3D visual that combines elements of a still image and a video. In a cinemagraph, most of the image is static while a specific element moves, creating a dynamic effect. That can be flames burning in a fireplace, droplets running down the window, and so on.

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